How to Access

Family services can be accessed through ChildFIRST or our appointments program.

If you live in the local government areas of

  • Brimbank, or
  • Melton

you can access ChildFIRST through MacKillop Family Services.

If you live in the local government areas of

  • Hobsons Bay,
  • Maribyrnong
  • Melbourne,
  • Melton,
  • Moonee Valley, or
  • Wyndham.

you can access ChildFIRST through Anglicare.

If you would prefer, you can make an appointments at Caroline Chisholm Society.

About the service

Our Family Services program is a voluntary home-visiting service for pregnant and new mothers and families with young children.

Casework is usually undertaken in the home and is focused in assisting parents to develop your parenting skills.

Using the Outcome Star tool, Family Star Plus, we work with you so that you can assess and review your parenting capacity in the following domains:

  • physical health,
  • parent well being,
  • meeting the children’s emotional needs,
  • keeping children safe,
  • social networks,
  • education and learning,
  • boundaries and behaviour,
  • family routines, and
  • home and money and progress to work.

The program is funded under the Integrated Family Services stream by the Victorian Government.

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